Learning and Development

Support Scheme (LDSS)

The Department of Health and Social Care (DHSC) has launched the Learning and Development Support Scheme (LDSS) programme for the financial year 2024 to 2025. Eligible adult social care employers in England can claim staff training costs. The LDSS is available for non-regulated care staff, including deputy and Care Quality Commission-registered managers and agency staff, within the adult social care workforce.  There is a maximum cap of £2,035 per learner per year.

The scheme will be run by NHS Business Services Authority (NHSBSA) on behalf of the Department of Health and Social Care.

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What HCPA courses can be claimed via LDSS?

The full list of eligible Qualifications for 24/25 can be found here

How do I apply?

Currently care providers must register their interest and be invited to apply via the NHSBSA.  Register your interest using this link : Adult Social Care Development Support Scheme – Private Beta Onboarding (snapsurveys.com).  After expressing interest in using the online claims service through the form, ASC employers will be contacted by NHSBSA to start the onboarding process in due course. This is a phased onboarding process, guided by NHSBSA. For the first few months, access to the online claims service is only possible through an invitation from NHSBSA.

Note that only the employers of eligible care staff will be able to access the online claims service – claims cannot be submitted directly by care staff or training providers-this includes training via HCPA or CPA.

Submitting Claims & Evidence

ASC employers must complete, or have completed, the ASC-WDS. Once the new account is verified and the onboarding process is complete, eligible ASC employers can submit claims on behalf of their employees. To claim, employers will need to provide evidence as outlined below:

For each claim, ASC employers are required to:

  • Confirm the employee is employed in an eligible non-regulated care role, including deputy and CQC-registered managers and agency staff, and that the information provided is correct to the best of their knowledge
  • Provide the employee’s UK national insurance number for identity verification purposes
  • Confirm the employee has started the course or qualification
  • Confirm that training is eligible (see ‘Eligible training courses and qualifications’ published alongside this guidance)
  • Provide the following evidence that the training course or qualification is eligible:
    • The name of the awarding organisation
    • The name of the training provider or learning centre
    • The name of the training course or qualification
  • Provide the following evidence that the training has been paid for, including:
    • Proof of payment (which should include the name of the organisation that made the payment and the name of the organisation that received the payment)
    • The name of the training course or qualification paid for
    • The amount paid
    • VAT number (if not exempt)
    • The date of payment
  • Provide a dated certificate of completion (except for in the case of qualifications, whereby 60% of the reimbursement value should be claimed when the employee starts the course)
  • Where possible, ASC employers should also retain any evidence of an employee starting a course as this may be requested as part of post-claim assurance processes carried out by the service administrator, NHSBSA.
  • A deadline of 21 March 2025 (inclusive) applies for claims submitted this financial year. Late claims submitted between 22 March 2025 and 31 March 2025 (inclusive) may be considered on a case-by-case basis

Qualifications for 24/25 can be found here

Enquiries and updates

Queries about using the new digital online claims service should be emailed to asclearninganddevelopmentsupport@nhsbsa.nhs.uk. A contact centre line is also available for queries about the new digital online claims service by phoning 0300 330 0522.

Any other queries about the Learning and Development Support Scheme for 2024 to 2025 should be sent to ascreimbursement@dhsc.gov.uk.

Skills for Care are administering the Workforce Development Fund which is for qualifications and apprenticeships which started on or before 31 March 2024 and which will complete by 31 March 2025.  Any queries relating to the Workforce Development Fund, administered by Skills for Care, should be sent to wdf@skillsforcare.org.uk

Get in touch

HCPA are unable to claim on your behalf but if you have any questions or would like more information about the Learning and Development Support Scheme call us on 01707 536 020 or e-mail us via the button below.