Housekeeper / Domestic Worker

Role and Responsibilities

You’ll be responsible for keeping the environment clean and safe.

• ensuring the environment is welcoming and comfortable for residents
• making beds and doing laundry
• keeping records of housekeeping stocks and ordering supplies
• general upkeep of communal areas and bedrooms.

Skills and experience

To work in this role you will need to have a high attention to detail, good organisational skills and the ability to cope under pressure. It may also help to have some knowledge of health and safety in the workplace and of the issues faced by people who need care and support.

You don’t necessarily need any qualifications to become a housekeeper, but it might be useful to have some previous experience in a similar role, or in a social care and health setting.

It’s also really important that you have the right values and behaviours to work in social care.

Prior Requirements

Your employer will provide an induction including training necessary for your role such as health and safety, fire safety and Control of Substances Hazardous to Health (COSHH) training. You might also receive specific social care training such as autism awareness, communication skills or working with people with dementia.

You could do a vocational qualification whilst working, such as a Diploma in Housekeeping or a HNC’s and SVW qualifications in hospitality or hospitality and supervision. Your employer might pay for you to do these qualifications, or you could apply for an Advanced Learner Loan to pay for them yourself.