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New Beacon Domestic Abuse Support Hub (DASH)

HCC has just launched a new Beacon Domestic Abuse Support Hub which aims to make it easier for those who need it, to access Community Outreach Services in Hertfordshire. Members of the public and professionals who are not able to complete a domestic abuse risk...

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Reminder – National Living and Minimum Wage updates

We would like to remind providers about the recent Government update to the National Living and National Minimum wage, which took effect from April 2024. Read more… Reminder – National Living and Minimum Wage updates A reminder that the Government announced updates to...

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Right Care, Right Person – reminder for escalation process

Care providers may be aware of the new initiative by the police in responding to welfare calls. Hertfordshire Constabulary is reminding partners of the escalation process in relation to calls to them about concerns for the welfare of individuals. At the start of...

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CQC Provider Portal update

The CQC have provided an update regarding their provider portal. They are continuing to use provider feedback to improve the service and make it a smoother experience. Recent improvements CQC have made some recent improvements to ensure that providers can log into the...

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First local authority assessment reports published

The CQC recently published report for their first formal assessments of how local authorities meet their adult social care duties. The CQC are required to deliver the assessments under the Health and Care Act 2022. They are part of their new formal assessment...

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Medicines reconciliation

‘Medicines reconciliation’ is the process of accurately listing a resident’s medicines. Following several recent medication errors, please can home managers and clinical leads remind their staff about the importance of ‘medicines reconciliation’ when residents come...

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