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Protecting people using wheelchairs

The impact of posture on health and function is a fundamental part of an Enabling Approach to Care. Many Care providers will use one size fits all chairs and wheelchairs without realising the potential negative impacts for the people who sit in them. CQC has recently...

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Beware of fake inspectors!

One Hertfordshire service recently had a call from a bogus inspector last night claiming 5 inspectors were on their way in 90 minutes following 2 WB reports. The call was made at 11.45pm from someone called Lisa Williams claiming to be an inspector. An inspection...

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Updated Guidance on CCTV / Surveillance Cameras

If there is CCTV installed, the Care/Nursing home must gain consent from their residents. If a person is unable to consent to the CCTV/Surveillance, then a mental capacity assessment and best interests’ decision needs to be completed and evidenced for each person this...

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Data Security and Protection

HCPA are the regional coordinators for Better Security Better Care, a fully-funded national task force who exist to support care providers manage data protection, information governance and cyber risks.  We help care providers understand data protection by supporting...

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