Sharing protocol for service providers

Source: Local Government and Social Care Ombudsman In August, the Local Government and Social Care Ombudsman became a signatory to the ‘Emerging Concerns Protocol’. This enables health and social care regulators to share information that may indicate risks to people...

Herts Careline have improved their Referral Form

Source: Herts Careline Specialists in community alarms for older and vulnerable people Herts Careline have improved and shortened their Referral Form. The new form can be found here The most significant change is to the Part C ‘Risks and Needs’ box. Herts Carline now...

Increase in complaints about adult social care

Source: Community Care The Community Care website recently published an article that announced a slight increase in the number of complaints about adult social care sent to the Local Government and Social Care Ombudsman. In order for a complaint to be reviewed by the...