CQC Provider Portal update

The CQC have provided an update regarding their provider portal. They are continuing to use provider feedback to improve the service and make it a smoother experience. Recent improvements CQC have made some recent improvements to ensure that providers can log into the...

New visiting guidance published – April 2024

Following previous communication relating to the new Care Quality Commission (CQC) fundamental standard on visiting and accompanying (Regulation 9A) which took effect on the 6th of April 2024, the following guidance has also now been produced:   Supporting safer...

Changes to COVID-19 Testing Guidance – April 2024

In response to the success of the COVID-19 vaccine programme, testing will only be provided to individuals at highest risk from COVID-19, continuing to support diagnosis for care and access to treatments.   THE UK Health Security Agency (UKHA) has published guidance...

Updated Guidance on CCTV / Surveillance Cameras

If there is CCTV installed, the Care/Nursing home must gain consent from their residents. If a person is unable to consent to the CCTV/Surveillance, then a mental capacity assessment and best interests’ decision needs to be completed and evidenced for each person this...