Protecting people using wheelchairs

The impact of posture on health and function is a fundamental part of an Enabling Approach to Care. Many Care providers will use one size fits all chairs and wheelchairs without realising the potential negative impacts for the people who sit in them. CQC has recently...

Beware of fake inspectors!

One Hertfordshire service recently had a call from a bogus inspector last night claiming 5 inspectors were on their way in 90 minutes following 2 WB reports. The call was made at 11.45pm from someone called Lisa Williams claiming to be an inspector. An inspection...

Data Security and Protection

HCPA are the regional coordinators for Better Security Better Care, a fully-funded national task force who exist to support care providers manage data protection, information governance and cyber risks.  We help care providers understand data protection by supporting...

CQC study – Adult trans pathway

In May 2022 the CQC published guidance on the adult trans care pathway. They are currently looking for examples of good practices for providing care to trans people on the trans care pathway, outside of specialised gender dysphoria clinics, specifically in the...

Supported Living Coalition – CQC would like providers to join

The Supported Living Improvement Coalition was launched in February 2022. It was set up because of concerns about the variation in people’s experience of supported living services and to bring people together to identify and embed the improvements we need to see. The...