Learning from Safety Incidents

Source: CQC We know that learning from our mistakes is one of the most effective ways to avoid making mistakes in the future, but learning from other people’s mistakes can be even more effective in helping us to avoid preventable errors. The CQC have put together a...

‘Registering the right support’ CQC guidance

Source: CQC Since the BBC Panorama programme in 2011, which exposed the abuse of people at Winterbourne View hospital, there has been increased scrutiny of how the health and social care needs of people with a learning disability are being met. Numerous strategies,...

Meeting the Accessible Information Standard

Source: CQC In the CQC’s recent newsletter they shared a bulletin reminding all providers of NHS care or other publicly-funded adult social care that they must meet the Accessible Information Standard (AIS). The AIS applies to people who use a service and have...