Deputy Manager/Team Manager

Role and Responsibilities

Leading and managing the care team, the Deputy Manager supports the manager of the service by ensuring care teams are delivering high standards across the organisation.

Responsibilities include:

• Overseeing the care team including supporting recruitment, development, supervising and performance
• Supporting the manager to run your workplace, including covering in their absence
• Ensuring your organisation complies with legislation and regulatory requirements
• Carrying out care assessments of individuals receiving care from your organisation, including conducting risk assessments, and working with healthcare professionals
• Ensuring your organisation plans for workforce development, including planning of training and staffing levels

Skills and Experience

You’ll ideally need to have experience and qualifications before progressing into a Deputy manager or Team manager role. Experiencing of directly delivering care can be highly beneficial in understanding the needs of your team. Specific skills needed to work in this role include:

• supervisory and team leading skills
• effective communication skills
• performance management
• self-motivation and resilience
• understand regulatory requirements

We would recommend that you have completed Level 2 or Level 3 Adult Care qualifications or Apprenticeship Standards before progressing into management roles.

The Lead to succeed learning programme can also be beneficial to help prepare you for the role and understanding key areas of adult social care management.

Prior Requirements

Deputy Managers must have completed the Care Certificate and any training identified for Care Staff.

It is also recommended for them to have completed training identified for Team Leader and Compliance Lead roles.